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I downloaded the MaTLDA™ configuration wizard but I can not log in. Why?
The
username and password are case sensitive; capital and little letters
matter. Make sure that you are not entering your email address for your
username. If your email address is "johndoe@inlandnet.com", just enter
"johndoe", NOT "johndoe@inlandnet.com" or "John Doe". Also, make sure
that you have entered "mail.inlandnet.com" for the host name. Once you
have successfully logged in, the host name and password (if "Save Password" is checked) will be saved for future use.
- Help! MaTLDA™ is blocking email that I want to receive. How can I make it stop?
Use the MaTLDA™ configuration wizard to add the email addresses of the messages that were blocked
to your White List. You can also add just the domain part of the email
address, the part after the "at" symbol (@), to your White List if you
do not want to miss any messages that might have come from that domain.
For example, if you have lots of friends using yahoo.com email
addresses, you can White List "yahoo.com" and any email addresses
ending with "yahoo.com" will bypass spam filtering.
- I
am getting a lot of spam saying it is from "example-isp.com" but I have a
friend using ExampleISP who emails me regularly. How can I tell MaTLDA™ to not
block my friend but to block the spam?
Use
the MaTLDA™ configuration wizard to add your friend's email address to
your White List and add "example-isp.com" to your Black List. Your
friend's email will be delivered but any other messages with an email
address ending with "example-isp.com" will be blocked.
- How do I know what email MaTLDA™ is blocking?
You can see what messages
MaTLDA™ blocked by selecting the
period from the "email RBL Spam Logs" pull down menu in the MaTLDA™
configuration wizard. If you select "Daily", every day a log will be
mailed to you showing what was blocked the previous day. If you select
a day of the week, you will receive the log for the prior week. For
example, if you pick "Sunday" from the pull down menu, on Sunday
morning you will receive an email showing what was blocked the previous
week, Sunday through Saturday.
- How can I tell MaTLDA™ not to interfere with my email?
There
are two way to answer this question. The first is to uncheck
"Local RBL" and "DNS RBL" using the MaTLDA™ configuration wizard. This
will disable MaTLDA™ spam filtering but leave virus filtering in place.
The second is to turn on "Tag Only" mode. This will end all filtering
of your email by the mail server but does alter the subject. WARNING:
"Tag Only" mode
disables virus filtering and is NOT recommended.
- I only email a couple of friends or family members. Is there a way to block everything NOT from my friends or family?
Yes.
There is a special entry you can make in your personal Black List
which blocks every possible email address. It is simply a single
asterisk (*). So add an asterisk to your Black List and the email
addresses of your friends or family members to your White List. Every
message with an email address you have not added to your White
List will be rejected.
- I
run a business and can not afford to miss even a single email message
which has been miss identified as spam. But I don't want to lose the
benefit of spam filtering either. What can I do?
"Tag Only" mode was created specifically to handle this situation. Most
modern email clients (Netscape Messenger, Mozilla, Outlook Express)
have ways of filtering messages. Turn on "Tag Only" mode using the
MaTLDA™ configuration wizard. Then, in your email client, add a new
folder with a name like "Possible Spam." Next add filters in your email
client to save messages with either "[RBL: Local]" or
"[RBL: DNS]" in the subject to the new folder. Last, add a filter that
deletes messages with "[VIRUS:" in the subject. Messages that MaTLDA™
would have identified as spam will go into your new spam folder.
Occasionally review the contents of this folder for miss identified
messages and delete the rest. WARNING: Make sure that you tell your
email client to automatically delete messages tagged as viruses.
Otherwise, "Tag Only" mode is NOT recommended.
- I
don't use a Microsoft Windows operating system so I can not run the
MaTLDA™ configuration wizard. Can I still use MaTLDA™?
Yes. However, it is a bit more complicated. Please contact Inland Internet technical support for instructions.
- Does MaTLDA™ stand for anything? Why MaTLDA™?
MaTLDA™ is an acronym for Mail Transport Local
Delivery Agent and is a trademark product of Inland Telephone Company.
MaTLDA™ is available exclusively from Inland Internet and is not available from any other
ISP or Internet service.